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It's an exciting time to be a business adopting social solutions. The previous industry one-size-fits-all approach is no longer relevant. In the past, customers purchased generic solutions and found they were left with gaps in effectiveness and efficiency. As social business evolves, solution providers are recognizing...

Enterprise Social Networks Can Increase Employee Engagement Curious about how to motivate executives to use Enterprise Social Networks (ESNs)? This new, social way of working is not exclusive to a specific department or level within your organization. ESNs are legitimate business tools that, if applied correctly,...

According to the Great Places to Work Institute, which compiles the annual list of the Best Companies to Work For, trust is “the defining principle of great workplaces.” When my former company conducted a comprehensive internal survey a few years ago, the corporate intranet was ranked...

Continuing a series highlighting predictions for social business in 2014 from Enterprise Strategies' Client Advisors.  Social business in 2014 will focus on relationships--as well as expanding digital fluency. Below are my top three predictions for the New Year: 1. Shareable moments Employers and brands will recognize the value...

Second in a series of posts from Enterprise Strategies' Client Advisors on their predictions for social business in 2014. In 2014, I envision three main themes for social business: 1. Integrated Many enterprise social networks are implemented in isolation, distinct from the corporate intranet and other business-critical applications....

First in a series highlighting predictions of Enterprise Strategies' Client Advisors for social business in 2014.  2014 is poised to be another year of continued social business implementation and enterprise adoption. With this in mind, here are my top predictions for social business in the New...

Though each of the stages of the CHANGES Methodology, you begin to see the success of your social business transformation. Seeing is believing -- and people need to SEE this new way of working having results. The final component of our methodology is S for...

Collaboration and internal collaboration is continuing to be a major focus of all businesses, and there were insights from several different industries during the Business Development Institute's Future of Collaboration and Internal Communications Summit in New York City last month. (Enterprise Strategies Principal Patrick...

In your efforts to move toward becoming a social business, understanding and putting an assessment into play is critical. As a result, the next step in the CHANGES Methodology is A for Assessment. The size of your company or your industry does not matter--the end results of social businesses have...