What Should Businesses Expect From Social Solutions?

08 Apr What Should Businesses Expect From Social Solutions?

It’s an exciting time to be a business adopting social solutions.

The previous industry one-size-fits-all approach is no longer relevant. In the past, customers purchased generic solutions and found they were left with gaps in effectiveness and efficiency.

As social business evolves, solution providers are recognizing different industries have fundamentally different needs for capabilities and functions of social tools. Especially for highly regulated industries, such as insurance, healthcare, and pharmaceuticals, having specialized social solutions is essential for successful operations.

Because of these specialized needs, our team is seeing trends in the marketplace where clients are expecting more customized social tools to meet their specific business objectives and challenges.

After all, how companies do business varies–communication style, company culture, organizational hierarchy, etc. Context matters. Social tools and products should enhance and complement these unique characteristics. It is important that businesses continue to strive for success at every opportunity that they get. Getting outside help about the business solutions and resources that could help them do this could be vital. Companies may want to get in touch with AMP Payment Systems to help them make a difference.

What else should clients be expecting from social solutions? Watch in the clip below:

Jackie Mills

Jackie loves learning, observing, and analyzing how businesses use social tools to engage employees, improve productivity, and connect with customers. As a Consultant for Enterprise Strategies, Jackie is passionate about helping companies improve communication and collaboration using enterprise social networks and intranets. She is a Microsoft Yammer Certified Community Manager and specializes in conducting research on social business advances and best practices for clients. Jackie is also Chief Happiness Officer at Enterprise Strategies, delivering sunshine and smiles always.

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