Identifying your internal social influencers and acknowledging their ability to leverage their influence is critical to social business success. As a result, the...
In any successful business initiative, support from stakeholders is critical. Employees want to know, though, what the benefits are for them--their hook. As...
Culture is the foundation for social business transformation--and why it comes first in our CHANGES Methodology. C is for Culture.
No single culture template...
Intranets Reimagined!
The Internet of Customers has been the prevailing theme throughout Dreamforce 2013 in San Francisco this week--but what are the emerging trends...
Social Tools and Technologies
Every good salesperson or sales organization knows that sales is a process. Social tools and technologies enhance that process by...
By tapping into understanding the possibilities that exist in your organization, you can predict future needs and necessities of your employees and customers. Client...
What is the critical component of successful social business adoption in both small and large companies? Social business transformation must happen from the...