Last week I was working with a customer, planning for their 2016 community management education and awareness program. One thing that struck me was her reference to wanting to teach her community managers "how to fish". I loved this analogy. Where this was coming from was that...
This post originally appears on Allison Maguire's LinkedIn. Have you ever written an email that was received by someone in a way you did not intend? I'd wager that scenario only had to play out a couple of times before you modified your behavior, reading and re-reading...
This post originally appeared on Lesley Crook's LinkedIn. In the past two weeks I've gotten to hangout with some really cool Dutch people, talking Dutch. However, I live in the UK and do not speak a word of Dutch. This has been enabled by Facebook machine-based...
This post originally appears on Lesley Crook's LinkedIn. "THAT WAS THE WEEK THAT WAS" (twtwtw) was a satirical BBC comedy in the 1960s. It broke new ground lampooning the establishment and political figures. Am I right in thinking "twtwtw" was the first TV show acronym-hashtag created over...
We’ve all dreaded an inbox of emails after a long vacation—or even just the weekend. Today, with enterprise social networks gaining adoption in small businesses and large corporations, it’s likely some of these emails are notifications from your enterprise social network, such as Yammer or Chatter....
67% OF EMPLOYEES BELIEVE THAT THERE ARE OTHER EMPLOYEES WHO CAN HELP THEM BE MORE EFFICIENT AND EFFECTIVE* For many business leaders, seamless collaboration is a top priority, but knowing how to collaborate successfully within an organization can be challenging. Regardless of the industry, collaborative roadblocks...
"Anyone that says intranets are dead, or can be replaced by enterprise social network alternatives, is ignoring the basic needs that an intranet fulfills…all of which our study showed were important to employees." -Andy Jankowski Did we statistically prove the case for a social intranet? YES!...
Andy Jankowski, founder of Enterprise Strategies and intranet expert, spoke at the IABC World Conference in San Francisco this summer as a guest of Igloo Software. As he spoke these words, his audience of internal communication professionals sat in silence. They weren’t awestruck-- as this...
This post originally appears on Microsoft Office Blogs. When I first read Gartner’s prediction that,” Through 2015, 80 percent of social business efforts will fail to achieve the intended benefits due to an overemphasis on technology and inadequate leadership involvement*,” I laughed and then, I cried....
When I look back at my elementary school days, one thing gives me immediate anxiety: math board races. For third graders, it only takes a few runs through a multiplication table for teachers to notice disengagement. Much to the chagrin of my passive self, teachers...
