Social Business

What will business be like in five years? ten years? fifteen years?--all of these are common topics in online articles, talk shows, and businesses luncheons. Thought leaders regularly weigh in on the future of work, especially with the constant introduction of newer, faster, and better technology to...

Businesses are consumed with ROI, always concerned about the profitability of any business decision or investment, and rightfully so. Though most executives understand the benefits of enterprise social networks (ESNs)--productivity, engagement, on and on--those are intangible advantages and challenging to quantify in ROI or similar figures. As...