With Governance establishing a formal framework for employee usage of social tools and processes during social business transformation, the next step in the CHANGES Methodology is E...
Network laid the foundation for informally, but deliberately, increasing adoption and engagement. The next step in the CHANGES Methodology is G for Governance which...
Collaboration and internal collaboration is continuing to be a major focus of all businesses, and there were insights from several different industries...
Identifying your internal social influencers and acknowledging their ability to leverage their influence is critical to social business success. As a result, the...
In your efforts to move toward becoming a social business, understanding and putting an assessment into play is critical. As a result, the next...
In any successful business initiative, support from stakeholders is critical. Employees want to know, though, what the benefits are for them--their hook. As...
Culture is the foundation for social business transformation--and why it comes first in our CHANGES Methodology. C is for Culture. No single culture template...
Intranets Reimagined! The Internet of Customers has been the prevailing theme throughout Dreamforce 2013 in San Francisco this week--but what are the emerging trends...
Social Tools and Technologies Every good salesperson or sales organization knows that sales is a process. Social tools and technologies enhance that process by...
By tapping into understanding the possibilities that exist in your organization, you can predict future needs and necessities of your employees and customers. Client...
