Author: Andy Jankowski

The best intranets are indispensable: without them, it is simply not possible to complete business-critical tasks. Journey mapping for intranets is a process for understanding these business-critical tasks, and then identifying opportunities to make them more efficient, pleasurable and profitable. What is an employee journey map? A journey map visually describes...

Organizations see the correlation of employee experience and engagement with productivity and innovation. The intersection of these positive employee attributes is directly traced from a well-implemented digital workplace ecosystem. It is not an “if” but a “when” for organizations that have not digitally transformed, as...

This post about chatbots originally appeared on Tangowork's blog.  What are chatbots? Why are communications experts calling chatbots "the next big thing for internal communicators?" This 30-minute webinar, hosted by Chris McGrath, will show you exactly what they are and how you can use them for internal communications...

The Future of Work promotes flexibility, and offering remote work to employees is a growing trend. According to FlexJobs, a company that promotes freelance and teleworking jobs, “68% of U.S. workers say, in the future, they expect to work remotely instead of commute to an office...

Change in the workplace, especially involving technology, calls for time, training and patience. Employees must view implementing changes with an open mind and desire to improve the way they work. The best way to engage employees is to present a strong united front within company leadership.  Once...

Leaders at innovative companies must focus on building a community. Good leaders create the environment set for innovation, by creating a workplace where individual slices of genius can be fostered and collected into collaborative powerhouses. To unleash the innovation within your organization, you must tap into...

Many organizations desire a digital strategy centered around communication and collaboration. A hub that engages colleagues by fostering social collaboration and unlocking collective business memory is critical to the success of a business. This hub builds a vibrant community of knowledge. It is important not...

Community managers of a company's intranet or Enterprise Social Network can spend countless hours answering the same questions around profiles when rolling out a new platform. Believe it or not, one of the most challenging parts of getting employees to fully complete their intranet profile is...

Employees take pride in making their work area and desk personable; their profile on a company's intranet or Enterprise Social Network should be the same.  An employee intranet profiles tells the story of every individual member of an organization. The larger the company, the more...