The conversation surrounding chatbots is growing, and the way this benefits a company’s business model is better understood. Chatbots can fulfill many requirements and help your business align with what both employees and consumers want to experience. Implementing a chatbot provides many benefits, and our...
This updated post originally appeared on Sitrion's blog. Community management is not often seen as a critical element for your social business strategy. Some organizations may recognize the importance of community management to adoption and consider it at some later point in their planning efforts or,...
What was your background before joining Enterprise Strategies? The theme of my career has been evolution and growth. I like change and helping manage change in organizations. I began my career in the media industry at a magazine publishing company. I then spent almost a decade...
This post originally appeared on Allison Maguire's LinkedIn. Over the next couple of weeks I will be wrapping up some concentrated coaching of five different communities across two organizations and a host of use cases. The seeds for this enterprise community coaching service came from...
This post originally appeared on Sitrion's blog. First let me start by saying that internal communications is a very valid use case for enterprise social. In many organizations it is a leading use case and the communications group or department may be a leading stakeholder and...
The best intranets are indispensable: without them, it is simply not possible to complete business-critical tasks. Journey mapping for intranets is a process for understanding these business-critical tasks, and then identifying opportunities to make them more efficient, pleasurable and profitable. What is an employee journey map? A journey map visually describes...
Organizations see the correlation of employee experience and engagement with productivity and innovation. The intersection of these positive employee attributes is directly traced from a well-implemented digital workplace ecosystem. It is not an “if” but a “when” for organizations that have not digitally transformed, as...
This post about chatbots originally appeared on Tangowork's blog. What are chatbots? Why are communications experts calling chatbots "the next big thing for internal communicators?" This 30-minute webinar, hosted by Chris McGrath, will show you exactly what they are and how you can use them for internal communications...
The Future of Work promotes flexibility, and offering remote work to employees is a growing trend. According to FlexJobs, a company that promotes freelance and teleworking jobs, “68% of U.S. workers say, in the future, they expect to work remotely instead of commute to an office...
Change in the workplace, especially involving technology, calls for time, training and patience. Employees must view implementing changes with an open mind and desire to improve the way they work. The best way to engage employees is to present a strong united front within company leadership. Once...