With Governance establishing a formal framework for employee usage of social tools and processes during social business transformation, the next step in the CHANGES Methodology is E for Execute. Now that you have laid the foundation for social business transformation, the fun can begin. As a leader, using the...
Network laid the foundation for informally, but deliberately, increasing adoption and engagement. The next step in the CHANGES Methodology is G for Governance which focuses on providing a formal framework for ensuring the continual improvement of your employees usage of social tools and processes. As a leader,...
Collaboration and internal collaboration is continuing to be a major focus of all businesses, and there were insights from several different industries during the Business Development Institute's Future of Collaboration and Internal Communications Summit in New York City last month. (Enterprise Strategies Principal Patrick...
Identifying your internal social influencers and acknowledging their ability to leverage their influence is critical to social business success. As a result, the next step in the CHANGES Methodology is N for Network. As a leader, having ambassadors for your vision is vital. These ambassadors advocate for...
In your efforts to move toward becoming a social business, understanding and putting an assessment into play is critical. As a result, the next step in the CHANGES Methodology is A for Assessment. The size of your company or your industry does not matter--the end results of social businesses have...
In any successful business initiative, support from stakeholders is critical. Employees want to know, though, what the benefits are for them--their hook. As a result, the next step in the CHANGES Methodology is H for Hook. The most important part of any conversation or presentation is...
Culture is the foundation for social business transformation--and why it comes first in our CHANGES Methodology. C is for Culture. No single culture template exists for every company. In order to implement change from within, organizations first need to have a clear understanding of the business...
Intranets Reimagined! The Internet of Customers has been the prevailing theme throughout Dreamforce 2013 in San Francisco this week--but what are the emerging trends and technologies for internal communication and collaboration? In the session on "The Intranet of the Future Is Here! Transforming Your Business From...
Social Tools and Technologies Every good salesperson or sales organization knows that sales is a process. Social tools and technologies enhance that process by offering opportunities for improved agility and increased connections, both on the front-end and back-end. Process efficiency is the great differentiator of social...
By tapping into understanding the possibilities that exist in your organization, you can predict future needs and necessities of your employees and customers. Client Advisor Christine McLeod reveals the importance of discovering and leveraging existing knowledge in this clip from Sales 2.0 Conference in San Francisco. The...
