Enterprise Strategies

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Network laid the foundation for informally, but deliberately, increasing adoption and engagement. The next step in the CHANGES Methodology is G for Governance which focuses on providing a formal framework for ensuring the continual improvement of your employees usage of social tools and processes. As a leader,...

Collaboration and internal collaboration is continuing to be a major focus of all businesses, and there were insights from several different industries during the Business Development Institute's Future of Collaboration and Internal Communications Summit in New York City last month. (Enterprise Strategies Principal Patrick...

Identifying your internal social influencers and acknowledging their ability to leverage their influence is critical to social business success. As a result, the next step in the CHANGES Methodology is N for Network. As a leader, having ambassadors for your vision is vital. These ambassadors advocate for...

In any successful business initiative, support from stakeholders is critical. Employees want to know, though, what the benefits are for them--their hook. As a result, the next step in the CHANGES Methodology is H for Hook. The most important part of any conversation or presentation is...

Culture is the foundation for social business transformation--and why it comes first in our CHANGES Methodology. C is for Culture.  No single culture template exists for every company.  In order to implement change from within, organizations first need to have a clear understanding of the business...

  Intranets Reimagined! The Internet of Customers has been the prevailing theme throughout Dreamforce 2013 in San Francisco this week--but what are the emerging trends and technologies for internal communication and collaboration? In the session on "The Intranet of the Future Is Here! Transforming Your Business From...

Social Business has become a buzzword across all industries. When asked, most Insurance Industry business leaders can confidently recite a few of the compelling benefits Social Business provides. The ones I hear most often are: increased employee collaboration and knowledge sharing, more transparent and open...

Last month, I was in New York City for business meetings. I’ve been to NYC several times before--I love the city, the shopping, and the food! However, I’ve never been able to master the subway. I’m directionally challenged anyway, and the subway continues to be...

How much time did you spend online today? Now, how much time did you spend talking to someone on the phone or in person? More than likely, the computer and virtual world dominated your day. That’s not necessarily bad--there are so many amazing things we can accomplish...

The past few weeks delivered some of the most exciting games of the NBA Season, the Eastern Conference NBA Finals, featuring the matchup between the Miami Heat and Indiana Pacers. Primetime games between the defending champion and a rebuilding team captivated most of the country--and...