Innovation. This was the prevailing theme throughout all the interviews, sessions, and presentations at Pivot Conference, the social business conference on October 15-16 curated by Brian Solis. Thought leaders and industry experts shared ideas, insights, and predictions centered around the question “What are the next...
Social Business has become a buzzword across all industries. When asked, most Insurance Industry business leaders can confidently recite a few of the compelling benefits Social Business provides. The ones I hear most often are: increased employee collaboration and knowledge sharing, more transparent and open...
Last month, I was in New York City for business meetings. I’ve been to NYC several times before--I love the city, the shopping, and the food! However, I’ve never been able to master the subway. I’m directionally challenged anyway, and the subway continues to be...
In the Winter 1999 edition of the California Management Review, Peter Drucker stated, “The most valuable asset of a 21st century organization will be its knowledge workers and its productivity.” Drucker’s Prediction is Proving to be True. Demanding economic factors and intensely fierce global competition have firms...
Imagine you were browsing one of those job web sites. (I know, this is purely hypothetical since everyone I know is extremely happy and content with their current job. But let’s play pretend for a moment.) Now imagine you came across this ad: Wanted: Motivated applicants...
Enterprise social media engages employees. I’ve mentioned that a time or two on this blog. But it also has the power to recognize and encourage those particularly special employees I call “emergent leaders.” Never heard of ‘em. What are emergent leaders? This term is...
You can’t throw enterprise social tools at any company and expect them to stick. Certain critical pieces have to be in place in order for the technology and the tactics to boost employee engagement, recruit and retain employees, break down knowledge silos and more for...
When you signed up for your first Facebook account back in the early 2000s, you were probably curious. You wanted to learn more about this new “social media” platform and see if it might be fun and useful to you. After a few weeks, you...
Last week, I covered three fundamental ways enterprise social media is valuable to adopters at every level of your company. To round out the topic, I’m sharing three more. Winning over stakeholders and decision makers is impossible if you aren’t speaking their language. Tapping into what...
As an Enterprise Social Media advocate, you may find yourself singing the praises of internal social media strategies for a number of audiences who are tentative about this “new” way of communicating, sharing information and working. Communicating with a mobile workforce is absolutely key for...
