Enterprise Strategies provides the knowledge and tools you need to successfully use social media to engage employees and customers. We start by providing an independent, vendor-neutral assessment that identifies both opportunities and items critical to your success. This knowledge provides the foundation for a data-driven, executable strategy. Having partnered with you to assess your current environment and formulate an executable strategy, we then stand by you, advising every step of the way, to ensure you benefit from others’ experiences and achieve your quickest path to success.

Enterprise Social Media Assessment

How do you know if an investment in Enterprise Social Media is right for your business? Equally as important, how do you ensure the investment will pay off?

Our Enterprise Social Media Assessment is a vendor-neutral, independent assessment of your current employee and customer interactions. We identify opportunities to use social media processes and tools to increase the engagement of employees, customers and the interactions between the two. We analyze the social and collaboration profiles and preferences of both employees and customer to predetermine the types of social processes and tools most likely to drive adoption and continued usage. Each data point is analyzed in context of business and customer goals, environments, processes, collaboration styles, communication preferences and personality types. The result is a data-driven understanding of how best to engage your employees and customers using enterprise social media. Before you invest, assess.

To discuss our assessment in context of your current business drivers, please contact us.

Enterprise Social Media Strategy

To be effective, a strategy must be defined in context of your current goals and business environment. It must also be clear, easy to understand, well communicated, agreed to and executable based on experience.

Our Enterprise Social Media Strategy creation process uses the data derived from our enterprise social media assessment and correlates it in context of your current business goals and current business environment. Working directly with your team we apply what we have actually seen work at other organizations to create the optimal strategy for engaging your employees and customers using enterprise social media. We do not work in a bubble. Our process includes onsite and online facilitated executive discussions, as well as, stakeholder, employee and customer interactions. We also help with the hard parts; making sure everyone understands, agrees to and is able to communicate your strategy. Our process concludes by us laying out a proposed enterprise social media plan framework that you are free to use on your own or partner with us to create and manage.

To discuss a strategy specific to your situation, please contact us.

Enterprise Social Media Delivery

Delivering social media to the enterprise is easy. All you need is a clear, agreed to plan with well-defined steps and fully dedicated resources. Oh, and don’t forget the need to continually monitor, measure and recalibrate your efforts. Alright, maybe it isn’t that easy after all.

Our Enterprise Social Media Delivery services move you seamlessly from strategy to execution. We start by laying out a well-defined plan with assignable, measurable actions. We then work throughout your organization to clearly communicate and get agreement on this plan. Our training encapsulates initial delivery as well as how best to measure, manage and recalibrate your social media efforts to ensure a continued return on your investment. No available resources? Let Enterprise Strategies deliver, measure and manage your enterprise social media for you. We are here to enable your success – from assessment to delivery.

To discuss our delivery services in context of your current environment, please contact us.