Technology is only part of the solution.
We operationalize Social Business.

  • Our Enterprise Social Media Assessment service is a vendor-neutral, independent assessment of your company’s Social Business capability, usage and effectiveness.

    Our assessment includes in-person and online customer and employee interviews, online research, interactions, and end-to-end process click-through evaluations of both your enterprise social media and those of your competitors.Learn more

    Our Enterprise Social Media Strategy service uses the data derived from our Enterprise Social Media Assessment and correlates it in context of your Current Business Goals and Business Environment.

    Working directly with your team, we apply what we have actually seen work at other organizations to create the optimal strategy for engaging your employees and customers using Enterprise Social Media.Learn more

    Our Enterprise Social Media Delivery Service moves you seamlessly from strategy to execution.

    We start by laying out a well-defined plan with assignable, measurable actions. We then work throughout your organization to clearly communicate and get consensus on this plan. Learn more

    You and your executives have been hearing about Enterprise Social Media for awhile, but not everyone is convinced. Is it really worth the investment? How exactly are Social Business processes and tools going to drive real, quantifiable business value for your specific company?

    Our Executive Briefings provide senior executives the education and information they need to discuss enterprise social media opportunities in context.Learn more

    As you begin to invest in Social Business, your advocates will applaud your efforts and the doubters will want proof.

    It is one thing to present your own results to your counterparts, management and stakeholders. It is another to provide qualitative and quantitive proof in the form of a professional case study created by independent industry experts.Learn more

  • Meet our Team

    • picture

      Andy Jankowski

      Andy is a Social Business researcher, advisor and public speaker... more

    • picture

      Patrick Durando

      After spending much of his career helping various publishers go digital... more

    • picture

      David Christopher

      David is considered by many to be a thought leader... more

    • picture

      Jackie Mills

      Jackie conducts research on Social Business advances... more

    • picture

      Warren Wooden

      Warren does the heavy lifting. Helping companies find the people... more

    • picture

      Christine McLeod

      When you impact people, you impact results. Christine... more

  • FEATURED
    VIDEO
  • From Our blog

    Sales 2.0 Conference

    Sales 2.0 Conference

    "Sales 2.0 is all about aligning people, processes, and technology," says Sales 2.0 Conference host ...