{"id":18615,"date":"2014-09-04T14:48:36","date_gmt":"2014-09-04T14:48:36","guid":{"rendered":"https:\/\/enterprisestrategies.com\/?p=18615"},"modified":"2015-07-30T14:06:55","modified_gmt":"2015-07-30T14:06:55","slug":"intranets-reimagined-intranets-become-like-electricity","status":"publish","type":"post","link":"https:\/\/enterprisestrategies.com\/2014\/09\/04\/intranets-reimagined-intranets-become-like-electricity\/","title":{"rendered":"Intranets Reimagined: Have Intranets Become Like Electricity?"},"content":{"rendered":"<h3 style=\"color: #34c1d1;\">CO-AUTHOR TYLER SAUERTEIG<\/h3>\n<p>\u00a0<\/p>\n<p>In partnership with the\u00a0<a href=\"http:\/\/www.worldwideintranetchallenge.com\/\" target=\"_blank\">Worldwide Intranet Challenge<\/a>, we&#8217;ve applied econometric principles to the results of over 200 intranet surveys and\u00a0<strong>statistically pinpointed which intranet attributes most impact a user&#8217;s perception of their intranet.\u00a0<\/strong>This fourth post in a seven week series is focused on the data analysis of &#8220;intranet performance&#8221; factors &#8211; showing which intranet performance metrics have the biggest impact on how employees view their company&#8217;s <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">intranet<\/a>.<\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<h2 class=\"separator  transparent center  \">No One Is Talking About <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">Intranets<\/a>!<\/h2>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<br \/>\n[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<h2><a href=\"https:\/\/enterprisestrategies.com\/what-your-employees-want-from-your-intranet\/\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignleft\" style=\"border: 0pt none; float: left; padding-right: 10px; padding-bottom: 10px;\" src=\"https:\/\/enterprisestrategies.com\/wp-content\/uploads\/2014\/09\/Screen-Shot-2015-01-19-at-3.41.15-PM.png\" alt=\"What Your Employees Want From Your Intranet\" width=\"295\" height=\"428\" \/><\/a>Free Download: What Your Employees Want From Your Intranet<\/h2>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;2&#8242; up=&#8221; down=&#8221;]<\/p>\n<p>In this download, you will find the following information:<\/p>\n<ul>\n<li>Ways to increase your employees\u2019 rating\u00a0of your company\u2019s intranet<\/li>\n<li>How to invest your intranet redesign money to get the biggest return<\/li>\n<li>Key intranet fundamentals to ensure employee engagement<\/li>\n<\/ul>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<a  itemprop=\"url\" href=\"\/what-your-employees-want-from-your-intranet\/\" target=\"_self\"  class=\"qbutton  default\" style=\"\">Get Your Free Download<\/a>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;30&#8217; up=&#8221; down=&#8221;]<br \/>\nHow often do you talk about your electric company? Not that often right? That is until the power goes out. At which point your beloved electricity provider becomes all you talk about. But you should probably talk about your electric company a bit more to be honest, at least to see if you are actually getting the best deal when it comes to your bills. Depending on your provider, you might actually be paying more then you need. That&#8217;s why it would be a good idea to check out something like <a href=\"https:\/\/www.simplyswitch.com\/business-energy\/\" alt=\"\" title=\"\">simplyswitch.com<\/a> (they can help business owners and home owners, compare energy providers so that they can get the cheapest one). Bet you&#8217;ll be talking about your energy providers a lot now. As it turns out, intranets (and the teams that provide them) might not be that different. Based on our ongoing\u00a0<a href=\"https:\/\/enterprisestrategies.com\/2014\/07\/24\/intranets-reimagined-a-study-on-what-your-employees-really-look-for\/\" target=\"_blank\">econometric analysis<\/a>\u00a0of intranet survey data from more than 200 companies,<strong>\u00a0with 99+% confidence we can conclude that: \u00a0<\/strong><\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<h3><span style=\"color: #33cccc;\"><b>The intranet always being available increases your employees&#8217;<\/b>\u00a0overall valuation of their intranet.\u00a0<\/span><\/h3>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<p>In other words, they value the <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">intranet<\/a>\u00a0being always on. For years, I have been hearing (not all, but a fair number of) executives and enterprise sales professionals\u00a0say that <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">intranets <\/a>are not that important. On go the rants, &#8220;intranets are not at the top of our agenda&#8221;, &#8220;no one is talking about intranets&#8221;, &#8220;no one would really know if our intranet went away&#8221; &#8230; Are you sure? Just because not everyone is talking about it all the time does not mean it&#8217;s not &#8220;important&#8221;, &#8220;critical&#8221;, &#8220;valuable&#8221;, etc. Is being able to find the people and information you need to do your job important? Yes.\u00a0Just as important as that electric-powered hot water heater, right before you take your\u00a0shower in the morning.<\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<h2><span style=\"color: #33cccc;\">Intranets Everywhere!<\/span><\/h2>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<p>When was the last time you found yourself in a location without electricity? Unless you&#8217;ve been camping recently, chances are it has been awhile. And that is exactly what we have come to expect. We expect electricity to be\u00a0available where we are &#8212; whether at work or at home, whether in a restaurant or an airport. Again it appears we feel the same way about our company&#8217;s intranet.\u00a0<b>With 97.5% confidence<\/b>\u00a0<strong>we can conclude that:<\/strong><\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<h2><span style=\"color: #33cccc;\"><b>Being able to access the intranet off-site\u00a0<\/b><b>increases your employees&#8217;<\/b>\u00a0overall valuation of their intranet.<\/span><\/h2>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<p>In other words, they value being able to access the intranet\u00a0<a href=\"https:\/\/enterprisestrategies.com\/?p=18157\" target=\"_blank\">from wherever they are working<\/a>. Is this justification\u00a0for a mobile <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">intranet<\/a>? Yes, we think so, but the numbers do not make the case based on the data we have. The statement\u00a0that WIC\u00a0survey participants rated related to mobile was &#8220;I can access the intranet using a mobile device&#8221;. According to the data, our econometric analysis showed this\u00a0statement was not statistically significant, or positive. Why? Well, one reason could be that not many mobile intranets existed during the time period for which we have data. From a statistical perspective,\u00a0we also see\u00a0that being able to &#8220;access the intranet offsite&#8221; and &#8220;accessing the intranet using a mobile device&#8221; is likely picking up a lot of the same influence based on employees ratings. That said,\u00a0we believe that as mobile intranets become more common the data will exist to support employees materially valuing the mobile aspect of their company&#8217;s intranet.<\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<p><em style=\"color: #818181;\">To see the details on how we came to the above conclusions, please grab a (strong) cup of coffee and read the following section.<\/em><\/p>\n<h2><span style=\"color: #33cccc;\">Behind The Numbers<\/span><\/h2>\n<p>All econometric issues including specification error, serial correlation, and heteroskedasticity are accounted for.<\/p>\n<p><strong>Statement \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Coefficient \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 P-Value\u00a0<\/strong><\/p>\n<p>The intranet is always available \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 0.326 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 0.000<\/p>\n<p>Pages on the intranet load quickly \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 0.027 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 0.739<\/p>\n<p>I can access the intranet offsite \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 0.208 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a00.024<\/p>\n<p>I can access the intranet using a mobile device \u00a0 \u00a0 -0.14 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 0.134<\/p>\n<p><b>Adjusted R\u00b2<\/b><b>: 0.111<\/b><strong>\u00a0<\/strong><\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<p>The adjusted R\u00b2 tells us that this category of statements about the performance of the intranet explains 11.1% of the variance in the valuation of the intranet by your employees.<\/p>\n<p>The two statements that your employees value the highest within your intranet performance are that\u00a0<b>The <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">intranet<\/a> is always available\u00a0<\/b>and<b>\u00a0I can access the intranet offsite<\/b>. The two variables accounting for the availability and accessibility from places other than your desktop really show that your employees want your intranet to be available at all times through multiple mediums and places.<\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<ul>\n<li><b>With 99+% confidence\u00a0<\/b>we can conclude that<b>\u00a0the intranet always being available to your employees<\/b>\u00a0increases the value that your employees place on the intranet.<\/li>\n<li><b>With 97.5% confidence<\/b>\u00a0we can conclude that<b>\u00a0being able to access the intranet off-site\u00a0<\/b>results in an increased employee valuation of your intranet.<\/li>\n<\/ul>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n<h2><span style=\"color: #33cccc;\">Interpretation Of The Coefficient:<\/span><\/h2>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<ul>\n<li><b>When looking only at the performance of the intranet, given your answer to the WIC statement \u201cthe intranet is always available\u201d was ranked one rating higher (better) in the WIC ranking system for that statement, the way that you were ranked in the valuation question \u201cIn general, I would rate the intranet as\u201d was on average 0.326 ranks higher (better), holding all other variables constant.<\/b><\/li>\n<\/ul>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;5&#8242; up=&#8221; down=&#8221;]<\/p>\n<p>Through this data we see that mobile is not significant and actually not positive within the data that we have. We see that being able to access the <a href=\"https:\/\/enterprisestrategies.com\/intranets\/\" target=\"_blank\">intranet<\/a> offsite and accessing the intranet using a mobile device is likely picking up a lot of the same influence based on employees&#8217; ratings. Also, we believe that as mobile apps for your intranet become easier to use that your employees will value the mobile aspect of your intranet more than they ultimately do today.<\/p>\n<p>[vc_separator type=&#8217;transparent&#8217; position=&#8217;center&#8217; color=&#8221; thickness=&#8217;10&#8217; up=&#8221; down=&#8221;]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>CO-AUTHOR TYLER SAUERTEIG \u00a0 In partnership with the\u00a0Worldwide Intranet Challenge, we&#8217;ve applied econometric principles to the results of over 200 intranet surveys and\u00a0statistically pinpointed which intranet attributes most impact a user&#8217;s perception of their intranet.\u00a0This fourth post in a seven week series is focused on&#8230;<\/p>\n","protected":false},"author":1,"featured_media":19888,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[82,95,80,59,60,1],"tags":[344,350,403,354],"class_list":["post-18615","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employee-engagement","category-internal-communication-blog","category-intranet","category-social-business","category-social-enterprise","category-uncategorized","tag-andy-jankowski","tag-employee-adoption","tag-employee-engagement","tag-social-intranet"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.3 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Intranets Reimagined: Intranet Performance Factors<\/title>\n<meta name=\"description\" content=\"The two statements that your employees value the highest within your intranet performance are that it is always 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Never before has it been as important to provide employees an optimal digital work environment. And never before has it been so confusing to do so. As a Chief Human Resource Officer you want to provide inviting, efficient and fulfilling employee experiences. As a Chief Technology Officer you want technology that is extensible and provides flexibility for business changes. As a Chief Communication Officer you need channels that break through digital noise and enable effective and efficient bi-directional communication with employees. As Chief Financial Officer you want a comprehensive solution and commercial model that comes at a low financial impact and ultimately pays for itself. And as employees we want to be able to do our jobs in a frictionless, effective manner with tools that have the same style and ease of use that we have become accustomed to in our personal lives. The good news is that enterprise technologies, social constructs and many work cultures have evolved to the point where all of this is possible. The challenge is evaluating the seemingly endless technology and process options to make this a reality for any one company. This blog is my attempt to share what I have learned working with Global 2000 companies over the last 26 years to solve various instantiations of these same challenges. I do not have all of the answers, and I fully suspect that through the process of researching, talking to others and writing, I will likely learn as much as anyone who reads these posts. 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Reimagined: Have Intranets Become Like Electricity?"}]},{"@type":"WebSite","@id":"https:\/\/enterprisestrategies.com\/#website","url":"https:\/\/enterprisestrategies.com\/","name":"Enterprise Strategies","description":"Delivering the Future of Work","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/enterprisestrategies.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/enterprisestrategies.com\/#\/schema\/person\/5cc50b0a461fb29e9839942d29fc0268","name":"Andy Jankowski","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/enterprisestrategies.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/978ad146c4e273d94fd290e33faf0c95?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/978ad146c4e273d94fd290e33faf0c95?s=96&d=mm&r=g","caption":"Andy Jankowski"},"description":"Why read this blog? Never before has it been as important to provide employees an optimal digital work environment. And never before has it been so confusing to do so. As a Chief Human Resource Officer you want to provide inviting, efficient and fulfilling employee experiences. As a Chief Technology Officer you want technology that is extensible and provides flexibility for business changes. As a Chief Communication Officer you need channels that break through digital noise and enable effective and efficient bi-directional communication with employees. As Chief Financial Officer you want a comprehensive solution and commercial model that comes at a low financial impact and ultimately pays for itself. And as employees we want to be able to do our jobs in a frictionless, effective manner with tools that have the same style and ease of use that we have become accustomed to in our personal lives. The good news is that enterprise technologies, social constructs and many work cultures have evolved to the point where all of this is possible. The challenge is evaluating the seemingly endless technology and process options to make this a reality for any one company. This blog is my attempt to share what I have learned working with Global 2000 companies over the last 26 years to solve various instantiations of these same challenges. I do not have all of the answers, and I fully suspect that through the process of researching, talking to others and writing, I will likely learn as much as anyone who reads these posts. 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