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This post was inspired by Michael Idinopulos and his writing on why Companies Aren't Communities. Why Enterprise Social Collaboration Efforts Fail. I’ve researched many failed enterprise social efforts. The formula is quite simple and almost always the same. If the focus is on the tools being used,...

The Internet is full of content rated by users. One star for a meal over here. Five stars for this book over there. We have come to accept these ratings, assigned by people we don’t know and probably never will, as a reasonably reliable gauge...