community manager Tag

This post originally appeared on Allison Maguire's LinkedIn. Over the next couple of weeks I will be wrapping up some concentrated coaching of five different communities across two organizations and a host of use cases. The seeds for this enterprise community coaching service came from...

Last week I was working with a customer, planning for their 2016 community management education and awareness program.  One thing that struck me was her reference to wanting to teach her community managers "how to fish".  I loved this analogy. Where this was coming from was that...