As an honorary director of the Intranet Benchmarking Forum, I am fortunate to be able to attend IBF’s members-only meetings and am often asked, “what actually happens at these meetings?” Below is my post from their most recent meeting. In a word, these meetings are...
Social Business is not new, but it has recently been moved to the top of many agendas. Why, and more importantly, why now? During his address to the 2011 Social Business Summit audience in Austin, Texas, JP Rangaswami, Salesforce Chief Scientist, eloquently explained that the reason that social...
This post was inspired by Michael Idinopulos and his writing on why Companies Aren't Communities. Why Enterprise Social Collaboration Efforts Fail. I’ve researched many failed enterprise social efforts. The formula is quite simple and almost always the same. If the focus is on the tools being used,...
Encouraging Enterprise Social Collaboration Creating a collaborative enterprise is not easy. It involves getting management buy-in, implementing the appropriate processes and tools, and getting employees to openly adopt a new way of working. This first of a series of posts addresses the last, and I believe...
The Internet is full of content rated by users. One star for a meal over here. Five stars for this book over there. We have come to accept these ratings, assigned by people we don’t know and probably never will, as a reasonably reliable gauge...
2010 marked the inaugural run of the Social Intranet Summit Vancouver. Intranet thought leaders and practitioners gathered in the visually stunning Vancouver Convention Center to illustrate trends, share ideas and discuss what’s working in the rapidly evolving world of social intranets and digital workplaces. Dion Hinchcliffe...