Over the last couple of posts, I’ve tried to convince you that social norms can be an effective tool for your organization. Why? They create an environment where behavior becomes self-policing and “normal” behavior is reinforced from within. Furthermore, research and experience has shown us...
Enterprise social media engages employees. I’ve mentioned that a time or two on this blog. But it also has the power to recognize and encourage those particularly special employees I call “emergent leaders.” Never heard of ‘em. What are emergent leaders? This term is...
Journey of Social Norms in Business In my last post, we took a little journey through the world of social norms. Unfortunately, like most of my journeys, it involved me doing something embarrassing. So let us now continue by looking at the power of social norms...
Something that you need to optimize from your employees is Time and attendance. Without your employee's engagement then work just won't be done and your business will suffer. If you doubt the value of employee engagement, it’s not hard to become a believer. On Elizabeth...
In college, I took advantage of a number of classes offered by the campus ROTC program. They had excellent courses in military history and leadership. It exposed me to a world I knew very little about. Another benefit was it allowed me to participate in...
[Update: Making this post a game!] Post a comment with one potential use of gamification at your company. Top 3 ideas (those getting the most likes) will be featured in a follow up post - clearly a fast track to extreme fame and fortune -...
Let me start by retelling one of my favorite bedtime stories from childhood. No, not the one about the little boy who kept getting external symbol linkage errors in C++ only to discover that the assembler directives in the make file were wrong. (Although that...
You can’t throw enterprise social tools at any company and expect them to stick. Certain critical pieces have to be in place in order for the technology and the tactics to boost employee engagement, recruit and retain employees, break down knowledge silos and more for...
Imagine that you work at a local hardware store - one of those big box stores with the fashionable aprons. A customer comes in and tells you he “wants a drill.” Since you are a great employee, focused on the customer, you take him to...
The role of the corporate communicator has not changed. It is still his or her job to provide employees with information that supports their work and their company. How corporate communicators carry out this role has changed drastically. When it all shakes out, the options...