Change in the workplace, especially involving technology, calls for time, training and patience. Employees must view implementing changes with an open mind and desire to improve the way they work. The best way to engage employees is to present a strong united front within company leadership. Once...
Leaders at innovative companies must focus on building a community. Good leaders create the environment set for innovation, by creating a workplace where individual slices of genius can be fostered and collected into collaborative powerhouses. To unleash the innovation within your organization, you must tap into...
Community managers of a company's intranet or Enterprise Social Network can spend countless hours answering the same questions around profiles when rolling out a new platform. Believe it or not, one of the most challenging parts of getting employees to fully complete their intranet profile is...
Employees take pride in making their work area and desk personable; their profile on a company's intranet or Enterprise Social Network should be the same. An employee intranet profiles tells the story of every individual member of an organization. The larger the company, the more...
Marketers lead the strategic direction and promotion of a brand or product. They should be capable of communicating across a myriad of responsive internal and external channels. Learning the skills necessary to become a top quality marketer is not easy, but it can be made...
This story is about how a global healthcare company used Working Out Loud on an ESN to encourage employee engagement and advocacy with their preferred charity, Save the Children. "ESN has been without a doubt the "hero" channel for our employee fundraising efforts. ESN presents an...
Business Benefits What were the problems which needed to be fixed? How to efficiently and effectively connect c.2100 people across 8 primary supply pharmaceutical factories, predominantly in the UK and 2 international factories, plus collaborate with head office support function staff and management. How would you have fixed it in the past,...
Last week I was working with a customer, planning for their 2016 community management education and awareness program. One thing that struck me was her reference to wanting to teach her community managers "how to fish". I loved this analogy. Where this was coming from was that...
Driving for a Successful Back Nine of Internal Communication Topgolf found themselves halfway through the match with discouraged associates and growing irritation. Only nine holes in and frustration was apparent. Executives were leaving the match early. Associates were hitting golf balls blindly into a digital abyss. The...
This post originally appears on Microsoft Office Blogs. When I first read Gartner’s prediction that,” Through 2015, 80 percent of social business efforts will fail to achieve the intended benefits due to an overemphasis on technology and inadequate leadership involvement*,” I laughed and then, I cried....