It is no secret that I am huge proponent of, and believer in the power of, Enterprise Social Networks (ESNs). Being the Founder of a company that helps organizations implement and drive usage of various types of ESNs (e.g., Yammer, Chatter, etc.), I am also...
I had lunch the other day with a colleague and former client at a Times Square restaurant that I must’ve walked by a hundred times, but never entered. Given its location in the heart of New York City, I thought it was a spot that...
CO-AUTHOR TYLER SAUERTEIG In partnership with the Worldwide Intranet Challenge, we've applied econometric principles to the results of over 200 intranet surveys and statistically pinpointed which intranet attributes most impact a user's perception of their intranet. This fourth post in a seven week series is focused on the data...
According to the Great Places to Work Institute, which compiles the annual list of the Best Companies to Work For, trust is “the defining principle of great workplaces.” When my former company conducted a comprehensive internal survey a few years ago, the corporate intranet was ranked...
Collaboration and internal collaboration is continuing to be a major focus of all businesses, and there were insights from several different industries during the Business Development Institute's Future of Collaboration and Internal Communications Summit in New York City last month. (Enterprise Strategies Principal Patrick...
Intranets Reimagined! The Internet of Customers has been the prevailing theme throughout Dreamforce 2013 in San Francisco this week--but what are the emerging trends and technologies for internal communication and collaboration? In the session on "The Intranet of the Future Is Here! Transforming Your Business From...
Social Tools and Technologies Every good salesperson or sales organization knows that sales is a process. Social tools and technologies enhance that process by offering opportunities for improved agility and increased connections, both on the front-end and back-end. Process efficiency is the great differentiator of social...
Senior executives are increasingly recognizing the value of implementing of social tools and processes in the workplace. Due to lack of time or conflicting priorities, though, many of these senior leaders do not participate in these social networks themselves. Getting Senior Executives Involved in Enterprise Social...
Social Business has become a buzzword across all industries. When asked, most Insurance Industry business leaders can confidently recite a few of the compelling benefits Social Business provides. The ones I hear most often are: increased employee collaboration and knowledge sharing, more transparent and open...
Content Is King. Especially when it comes to engaging employees. In this era of information overload and short attention spans, choosing the type and style of content that will engage your corporate audience is a daunting task. Here are a few ideas to get the creative...