This story is about how a global healthcare company used Working Out Loud on an ESN to encourage employee engagement and advocacy with their preferred charity, Save the Children. "ESN has been without a doubt the "hero" channel for our employee fundraising efforts. ESN presents an...
A collaborative post with Enterprise Strategies' Internal Digital Strategy Advisor- Lesley Crook, Consultant- Jackie Mills and Community Manager- Kelsey Steuer. At Enterprise Strategies, we partner with our clients to Deliver the Future of Work--including launching social tools and encouraging adoption of new platforms. Internally, our team...
Business Benefits What were the problems which needed to be fixed? How to efficiently and effectively connect c.2100 people across 8 primary supply pharmaceutical factories, predominantly in the UK and 2 international factories, plus collaborate with head office support function staff and management. How would you have fixed it in the past,...
Last week I was working with a customer, planning for their 2016 community management education and awareness program. One thing that struck me was her reference to wanting to teach her community managers "how to fish". I loved this analogy. Where this was coming from was that...
Driving for a Successful Back Nine of Internal Communication Topgolf found themselves halfway through the match with discouraged associates and growing irritation. Only nine holes in and frustration was apparent. Executives were leaving the match early. Associates were hitting golf balls blindly into a digital abyss. The...
One of the biggest buzzwords in social business today is adoption. Executives and employees may be willing to try a new tool or platform once, but many businesses are struggling to retain those users and ensure ongoing engagement. If you or your team are having trouble...
CO-AUTHOR TYLER SAUERTEIG In partnership with the Worldwide Intranet Challenge, we’ve applied econometric principles to the results of over 200 intranet surveys and statistically pinpointed which types of intranet content most impact a user’s perception of their intranet. This fourth post in the series is focused on the data analysis...
There are only 24 hours in each day, despite the constant wish for more. If hours in the day were ideally endless, YOU would accomplish all tasks well and correctly (I mean is that even a question?) However, as a growing organization, your client demands and...
“Leadership and learning are indispensable to each other.” – John Fitzgerald Kennedy C-Suite executives can put their stamp of approval on the implementation of enterprise social networks. They can praise the importance of usage and collaborative knowledge sharing in their monthly departmental meetings. They can even...
While widespread in the corporate business world, internal social networks are becoming increasingly common among nonprofits. Knowledge is the primary resource and asset for all companies. However, when that knowledge is locked away in people’s heads in disconnected offices throughout the city, across the country, or...