This post about chatbots originally appeared on Tangowork's blog. What are chatbots? Why are communications experts calling chatbots "the next big thing for internal communicators?" This 30-minute webinar, hosted by Chris McGrath, will show you exactly what they are and how you can use them for internal communications...
Change in the workplace, especially involving technology, calls for time, training and patience. Employees must view implementing changes with an open mind and desire to improve the way they work. The best way to engage employees is to present a strong united front within company leadership. Once...
Many organizations desire a digital strategy centered around communication and collaboration. A hub that engages colleagues by fostering social collaboration and unlocking collective business memory is critical to the success of a business. This hub builds a vibrant community of knowledge. It is important not...
Community managers of a company's intranet or Enterprise Social Network can spend countless hours answering the same questions around profiles when rolling out a new platform. Believe it or not, one of the most challenging parts of getting employees to fully complete their intranet profile is...
Employees take pride in making their work area and desk personable; their profile on a company's intranet or Enterprise Social Network should be the same. An employee intranet profiles tells the story of every individual member of an organization. The larger the company, the more...
A collaborative post with Enterprise Strategies' Internal Digital Strategy Advisor- Lesley Crook, Consultant- Jackie Mills and Community Manager- Kelsey Steuer. At Enterprise Strategies, we partner with our clients to Deliver the Future of Work--including launching social tools and encouraging adoption of new platforms. Internally, our team...
Supply Chain is the sequence of processes, people, activities and resources involved moving a product from supplier to customer. What were the problems that needed to be fixed? A 2000 strong Supply Chain team had collective expertise at each stage from: Procurement, Production, Distribution, Sales and Marketing...
Last week I was working with a customer, planning for their 2016 community management education and awareness program. One thing that struck me was her reference to wanting to teach her community managers "how to fish". I loved this analogy. Where this was coming from was that...
This post originally appeared on Lesley Crook's LinkedIn. In the past two weeks I've gotten to hangout with some really cool Dutch people, talking Dutch. However, I live in the UK and do not speak a word of Dutch. This has been enabled by Facebook machine-based...
This post originally appeared on Janus Boye's LinkedIn on July 2, 2015. "What can you do to create a flourishing and responsive Yammer service at your organization? How do you get your co-workers to embrace the platform and prove its business value to senior management? Lesley Crook,...