Methodology

Though each of the stages of the CHANGES Methodology, you begin to see the success of your social business transformation. Seeing is believing -- and people need to SEE this new way of working having results. The final component of our methodology is S for...

With Governance establishing a formal framework for employee usage of social tools and processes during social business transformation, the next step in the CHANGES Methodology is E for Execute. Now that you have laid the foundation for social business transformation, the fun can begin. As a leader, using the...

Network laid the foundation for informally, but deliberately, increasing adoption and engagement. The next step in the CHANGES Methodology is G for Governance which focuses on providing a formal framework for ensuring the continual improvement of your employees usage of social tools and processes. As a leader,...

Identifying your internal social influencers and acknowledging their ability to leverage their influence is critical to social business success. As a result, the next step in the CHANGES Methodology is N for Network. As a leader, having ambassadors for your vision is vital. These ambassadors advocate for...

In your efforts to move toward becoming a social business, understanding and putting an assessment into play is critical. As a result, the next step in the CHANGES Methodology is A for Assessment. The size of your company or your industry does not matter--the end results of social businesses have...

In any successful business initiative, support from stakeholders is critical. Employees want to know, though, what the benefits are for them--their hook. As a result, the next step in the CHANGES Methodology is H for Hook. The most important part of any conversation or presentation is...

Culture is the foundation for social business transformation--and why it comes first in our CHANGES Methodology. C is for Culture.  No single culture template exists for every company.  In order to implement change from within, organizations first need to have a clear understanding of the business...

Social technology investments could provide an increase of over $1.3 trillion in global business value annually, according to a study by McKinsey & Co. With new social tools constantly being introduced and significant advances made in online collaboration capabilities, social business offers a wealth of...