Communication

Kelsey Steuer
Enterprise Strategies Team Highlight: Q&A with Kelsey Steuer

What was your background before joining Enterprise Strategies? Enterprise Strategies was my “big girl job” after graduating from Indiana University-Bloomington. I spent the summer after completing my degree in Cape Town, South Africa volunteering in Capricorn Township as a teacher. Upon returning, I took over social...

leader
Every Leader Should Have These Attributes

Only 21% of employees in the U.S. agree that “their performance is managed in a way that motivates them to do outstanding work,” according to a Gallup poll. That means 79% of people in the workplace feel that leadership does not do their job effectively...

Senior Client Advisor Highlight: Q&A with Jen Keyerleber

What was your background before joining Enterprise Strategies? Most of my career has been focused on marketing, product marketing, collaboration, and internal communications - primarily, but not exclusively, in the technology space. As humans we thrive on feeling connected - and that is my main passion...

chatbots
5 benefits of business chatbots

The conversation surrounding chatbots is growing, and the way this benefits a company’s business model is better understood. Chatbots can fulfill many requirements and help your business align with what both employees and consumers want to experience. Implementing a chatbot provides many benefits, and our...

community
Community Management: A Catalyst for Your Social Business Strategy

This updated post originally appeared on Sitrion's blog. Community management is not often seen as a critical element for your social business strategy. Some organizations may recognize the importance of community management to adoption and consider it at some later point in their planning efforts or,...

communications
Internal communications is just the beginning for social success

This post originally appeared on Sitrion's blog. First let me start by saying that internal communications is a very valid use case for enterprise social. In many organizations it is a leading use case and the communications group or department may be a leading stakeholder and...

journey mapping
Employee Journey Mapping for Intranets and the Digital Workplace

The best intranets are indispensable: without them, it is simply not possible to complete business-critical tasks. Journey mapping for intranets is a process for understanding these business-critical tasks, and then identifying opportunities to make them more efficient, pleasurable and profitable. What is an employee journey map? A journey map visually describes...

transformation
Digital Transformation May Require Company Culture Shift

Organizations see the correlation of employee experience and engagement with productivity and innovation. The intersection of these positive employee attributes is directly traced from a well-implemented digital workplace ecosystem. It is not an “if” but a “when” for organizations that have not digitally transformed, as...

chatbots
Chatbots Are the Next Big Thing for Internal Communicators

This post about chatbots originally appeared on Tangowork's blog.  What are chatbots? Why are communications experts calling chatbots "the next big thing for internal communicators?" This 30-minute webinar, hosted by Chris McGrath, will show you exactly what they are and how you can use them for internal communications...

change
Be a Leader for Change – Tips for Driving Digital Transformation

Change in the workplace, especially involving technology, calls for time, training and patience. Employees must view implementing changes with an open mind and desire to improve the way they work. The best way to engage employees is to present a strong united front within company leadership.  Once...