Communication

communications
Internal communications is just the beginning for social success

This post originally appeared on Sitrion's blog. First let me start by saying that internal communications is a very valid use case for enterprise social. In many organizations it is a leading use case and the communications group or department may be a leading stakeholder and...

journey mapping
Employee Journey Mapping for Intranets and the Digital Workplace

The best intranets are indispensable: without them, it is simply not possible to complete business-critical tasks. Journey mapping for intranets is a process for understanding these business-critical tasks, and then identifying opportunities to make them more efficient, pleasurable and profitable. What is an employee journey map? A journey map visually describes...

transformation
Digital Transformation May Require Company Culture Shift

Organizations see the correlation of employee experience and engagement with productivity and innovation. The intersection of these positive employee attributes is directly traced from a well-implemented digital workplace ecosystem. It is not an “if” but a “when” for organizations that have not digitally transformed, as...

chatbots
Chatbots Are the Next Big Thing for Internal Communicators

This post about chatbots originally appeared on Tangowork's blog.  What are chatbots? Why are communications experts calling chatbots "the next big thing for internal communicators?" This 30-minute webinar, hosted by Chris McGrath, will show you exactly what they are and how you can use them for internal communications...

change
Be a Leader for Change – Tips for Driving Digital Transformation

Change in the workplace, especially involving technology, calls for time, training and patience. Employees must view implementing changes with an open mind and desire to improve the way they work. The best way to engage employees is to present a strong united front within company leadership.  Once...

Strategy
Strategy First: The Importance of an Overarching Digital Strategy

Many organizations desire a digital strategy centered around communication and collaboration. A hub that engages colleagues by fostering social collaboration and unlocking collective business memory is critical to the success of a business. This hub builds a vibrant community of knowledge. It is important not...

Intranet Profile Photo
Intranet Profile: Setting Guidelines for Profile Photos

Community managers of a company's intranet or Enterprise Social Network can spend countless hours answering the same questions around profiles when rolling out a new platform. Believe it or not, one of the most challenging parts of getting employees to fully complete their intranet profile is...

intranet profile
Intranet Profile: FILL IT OUT!

Employees take pride in making their work area and desk personable; their profile on a company's intranet or Enterprise Social Network should be the same.  An employee intranet profiles tells the story of every individual member of an organization. The larger the company, the more...

Working Out Loud
Lesson 5: Working Out Loud in Small Teams

A collaborative post with Enterprise Strategies' Internal Digital Strategy Advisor- Lesley Crook, Consultant- Jackie Mills and Community Manager- Kelsey Steuer. At Enterprise Strategies, we partner with our clients to Deliver the Future of Work--including launching social tools and encouraging adoption of new platforms. Internally, our team...

Working Out Loud
Lesson 4: Working Out Loud in a Responsive Supply Chain Network

Supply Chain is the sequence of processes, people, activities and resources involved moving a product from supplier to customer. What were the problems that needed to be fixed? A 2000 strong Supply Chain team had collective expertise at each stage from: Procurement, Production, Distribution, Sales and Marketing...